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Leveraging a 24-Hour Nurse Call Center to Maintain Healthcare Access in Chaotic Times
Apr 22, 2022
Collection: AAACN 45th Annual Conference 2022 Posters
Credits: None available.
Type:
Session
Speakers:
Brandi McDonald
, DNP, RN, CMSRN, PCCN-K, NEA-BC
Tags:
telephone triage
call center
vaccination
healthcare access
pandemic response
The Role of Centralized Triage Nurses in Answering Emergent Pediatric Triage Calls
Collection: AAACN 44th Annual Conference 2019 Posters
Credits: None available.
Type:
Session
Speakers:
Elizabeth Jones
, BSN, RN
Tags:
call center
pediatric
centralized triage
emergent
Connect 2 Care – A One-Call System for Patients to Navigate the Health Care System
May 9, 2018
Collection: AAACN 43rd Annual Conference 2018
Credits: None available.
Type:
Session
Speakers:
Christine Savoie
, BSN, RN
Adrianne Bauer
, MBA, BSN, RN
Rhonda Tanner
, MSN, MHA, BSN, RN
Tags:
call center
pcmh
ambulatory care nursing
patient satisfaction
ahrq triple aim
integrated health care
denver health
second level physician triage
studer
fqhc
The Evolution of Enhancing Patient-Practice Communications: Changing the Tires While the Bus is Going 120 mph
Apr 17, 2015
Collection: AAACN 40th Annual Conference 2015
Credits: None available.
Type:
Session
Speakers:
Deena Gilland
, DNP, RN, NEA-BC, FAAN, Chief Nursing Officer, Emory Healthcare
Diane Woods
, MSN, RN, NEA-BC, Executive Director and ACNO for Ambulatory Practice and Regulatory Compliance, UC Davis Health
Tags:
communications
patient and family satisfaction
patient access
clinical care
call disposition
call center
dashboard
The Evolution of Enhancing Patient-Practice Communications: Changing the Tires While the Bus is Going 120 mph
Apr 17, 2015
Collection: Topic Focused CNE Packages
Credits: None available.
Type:
Session
Speakers:
Deena Gilland
, DNP, RN, NEA-BC, FAAN, Chief Nursing Officer, Emory Healthcare
Diane Woods
, MSN, RN, NEA-BC, Executive Director and ACNO for Ambulatory Practice and Regulatory Compliance, UC Davis Health
Tags:
communications
patient and family satisfaction
patient access
clinical care
call disposition
call center
dashboard