Archived Webinars

• Define the ADA recommendations for a comprehensive diabetic foot exam.
• Discuss the evidence based research on nursing interventions to improve provider compliance.
• Describe key elements in developing an educational program targeted at nursing staff.

• Identify the role of telephone care in the practice of pediatrics today
• Describe the role of nursing in telephone triage in the medical home
• Discuss the future potential role for nurses within both the medical home and medical resource center

• Describe the evolution of the Medical Home Model
• Outline the Medical Home Principles
• Discuss the NCQA Standards and Guidelines for certification

• Describe key concepts underpinning the Transitional Care Model (TCM)
• Summarize key findings from testing of the TCM
• Describe the impact of the body of evidence from testing the TCM on clinical practice and future healthcare initiatives

• Examine a model to enhance care coordination and self-management support within the Health Care Home through partnerships with community service providers, patients/families, and NCCs using Community Connections, a Community Care Team intervention.
• Discuss using the strengths-based Wraparound Process adapted for use with older adults as a way to develop informal Circles of Support.
• Evaluate the effect of the community care team intervention on patient outcomes and use of services.
  
  Requirements for Successful Completion: Complete the learning activity in its entirety and complete the online CNE evaluation.
  
  Faculty, Planners and Authors Conflict of Interest Disclosure: Speakers have no disclosures to declare.
  
  Resolution of Conflict of Interest: The resolutions of conflicts of interest are completed during the planning process. It is the responsibility of the nurse planner to identify and resolve any conflicts prior to implementation of the learning activity. When a conflict of interest is noted during the planning process, the nurse planner will actively involve the speaker, presenter or author in the resolution of the identified conflict of interest. The resolution process for a conflict of interest will be documented in the activity file. The potential conflict of interest will be outlined to the planner/presenter/author on the Disclosure Form. The purpose of the disclosure is not to prevent a presenter/ content expert from presenting, but rather to provide the learners with information from which they may make their own decisions. Relevant relationships or potential COI will be identified to learners through a disclosure process.
  
  Commercial Support and Sponsorship: No commercial support or sponsorship declared.
  
  Non-Endorsement of Products: Accreditation of activity for contact hours does not imply approval or endorsement of any product, advertising, or educational content by Anthony J. Jannetti, AAACN , or the American Nurses Credentialing Center’s Commission on Accreditation.
  
  Accreditation Statement: This educational activity has been co-provided by Anthony J. Jannetti, Inc. and AAACN. Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. Accreditation status does not imply endorsement by the provider or ANCC of any commercial product. AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

• Describe Lahey Health Services Areas
• Describe history, timeline, and development of Patient-Centered Medical Home at Lahey
• Review Joint Principles for the development of Patient-Centered Medical Home
• Describe governance structure created for the initiation and development of Patient-Centered Medical Home
• Define the patient stratification criteria for diabetes population management
• Review development and outline for Care Coordination orientation
• List and discuss the EMR tools developed for patient population management, documentation, and outcome measurement
• Define the Care Map for PCMH Case Management
• Define the use of chart review and preventive care guidelines in planning for visit
• Explain the various evidence-based screening tools used by the case management
• Define process for care planning and goal setting with patients
• Describe visit stratification and follow-up planning
• Identify common engagement issues and barriers to goal achievement
• Discuss future plans for case management

Learning Objectives:

• Identify the benefits of focused work on the Medical Assistant workforce
• State strategies to successfully implement MA Scope of Practice over a large geographical footprint
• Apply lessons learned for widespread communication

Ambulatory care nurses practicing at top of scope and achieving practice excellence has never been so important as it is now in the current climate of health care transformation, shift in patient volumes and the diverse needs of populations served in the ambulatory care setting.

The American Nurses Credentialing Center (ANCC) Magnet Recognition Program ® is an evidence based approach to achieving exemplary patient outcomes, empowerment of nursing, expert practice accountability and enhanced interprofessional collaboration. As more and more organizations seek to follow and apply for this recognition, both as part of a system and as stand alone ambulatory organizations, strategies for achieving the many requirements are in high demand.

This presentation will review the current ambulatory care nursing climate, describe the ANCC Magnet model and program as well as give strategies to achieve the elements required for ambulatory care nurses within it.

Recently, ANCC raised the requirements for organizations seeking Magnet designation or redesignation. This change most significantly impacts the area of nurse satisfaction. One well published and effective tool used by many organizations is a formal professional advancement program. Most often build on the conceptual framework of Benner’s Novice to Expert, these programs provide for reward and recognition as direct care nurses engage in professional growth while remaining at the point of care. As these programs have been in place for nearly four decades, many organizations have undertaken program evaluation and revision efforts in order to ensure that the structure is timely and continues to attract nursing participation. One critical factor consistently identified as a requirement for success is active staff nurse involvement in creating, implementing, evaluating and revising the program. This presentation describes one organization’s experience using the existing shared governance structure to create and implement a professional practice advancement program.

Telephone triage can be difficult enough without adding a pandemic to the mix. Both experienced telephone triage nurses and nurses who are just taking on this challenge for the first time are trying to keep up with new information as it emerges. This webinar will give information regarding what we know to date about COVID-19 and how the pandemic impacts the practice of telephone triage.

Learning Outcome
At the conclusion of this activity, the learner will be able to self-report an increase in knowledge based on what we know to date regarding the history and epidemiology of COVID-19, disease evolution and clinical course of COVID-19, triage challenges during a pandemic, and triage of the worried well and those infected with a respiratory illness during the COVID-19 pandemic.

Accreditation Statement
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.

Speaker Contact Information:

carol@telephone-triage.com
www.telephone-triage.com
501-282-4564

This presentation discusses the strategies and processes on implementing a nurse triage protocol for patients calling with COVID concerns, symptoms, or questions. We will discuss the current strategies in practice for COVID in the ambulatory nurse triage workflow and the best practices implemented for the care of the COVID patient.

Accreditation Statement
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nurses (AAACN).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.

Disclosures
The speaker and planning committee members reported no actual or potential conflict of interest in relation to this continuing nursing education activity.

Learning Outcome
After completing this education activity, the learner will be able to explore the COVID current state as it relates to professional nursing and telehealth.