Archived Webinars

Developing an Ambulatory Specific Preceptor Program: A Success Story

Preview Available

Developing an Ambulatory Specific Preceptor Program: A Success Story

Oct 22, 2009 12:00am ‐ Oct 22, 2009 12:00am

Credits: None available.

The accepted guidelines for a proper diabetic foot examination includes: assessing circulatory, skin, and neurological status to detect problems early and reduce the likelihood of amputation. Based on current ADA estimates at least 50% of amputations that occur in diabetics can be prevented through proper foot care.

This presentation will give the listener a simple, low cost educational intervention to significantly improve the providers' adherence to the foot examination guidelines for patients with diabetes.

Objectives:

• Define the ADA recommendations for a comprehensive diabetic foot exam.
• Discuss the evidence based research on nursing interventions to improve provider compliance.
• Describe key elements in developing an educational program targeted at nursing staff.

Speaker(s):

• Ann Dugan, MSN, MBA, BNS, RN-BC, CNS
• Elizabeth McCarthy, MSN, RN

Immunization Update 2010

Preview Available

Immunization Update 2010

Mar 17, 2010 2:00pm ‐ Mar 17, 2010 3:15pm

Identification: AMBP1003

Credits: None available.

Donna Weaver is the Nurse Educator for the Education, Information and Partnership Branch at CDC. Donna earned her Master’s Degree in Nursing at the University of South Carolina at Columbia. Before coming to CDC in 2000, Donna practiced nursing throughout the U.S. and also in Saudi Arabia. Donna travels throughout the U.S. providing immunization information to healthcare providers, publishes articles on immunization in nursing literature, and works on a variety of immunization training and education programs at CDC.

Speaker(s):

• Donna L. Weaver, MN, RN

Building a Mentor Program for Remote Telehealth Staff

Preview Available

Building a Mentor Program for Remote Telehealth Staff

Mar 31, 2010 1:00pm ‐ Mar 31, 2010 2:15pm

Identification: AMBP1004

Credits: None available.

Kathryn Scheidt, RN, MSN, CPHQ, is the Director of Nursing and Director of Operaions for Nurse Advice Line and Training for McKesson Health Solutions. Kathryn holds a BSN in nursing from the University of Connecticut , a MS Healthcare Management from Frostburg University and a Masters of Nursing from the University of Texas, Austin. She spent 30 years in the Army Nurse Corps before coming to McKesson 9 years ago. Her expertise in today’s audio seminar topic comes from her experience in developing a mentor program for over 700 work-at-home, remote employees. The program she developed has been in place for over 5 years and continues to thrive and meet the needs of employees who work in a virtual workplace.

Speaker(s):

• Kathryn Scheidt, BSN, RN, MS

Quality Assurance in Telephone Triage: Are We Measuring the Right Things?

Preview Available

Quality Assurance in Telephone Triage: Are We Measuring the Right Things?

Dec 14, 2010 2:00pm ‐ Dec 14, 2010 3:15pm

Identification: WEBINAR1

Credits: None available.

Join us for this critical-thinking learning experience as we rethink the conventional wisdom related to QA in telephone triage. We will examine systems and processes that support quality care delivery including staffing, access, policies and call flow; as well as address strategies to improve quality in the delivery of telephone triage services

Contact hours available through December 14, 2012

Speaker(s):

• Author Carol Rutenberg, MNSc, RN-BC, C-TNP, President, Telephone Triage Consulting, Inc.

Medical Call Centers and the Medical Home - The Future is Now

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Medical Call Centers and the Medical Home - The Future is Now

Jul 11, 2011 3:00pm ‐ Jul 11, 2011 4:15pm

Identification: WEBINAR2

Credits: None available.

Medical call centers have traditionally played a mainly adjunct role to the primary care practice of medicine. This session will explore the future relationship of the medical call center to the primary care practices of the future and of the patient-centered medical home. It will begin with an environmental scan of health care reform visions. Next a discussion of the medical home concepts will be presented. Exploring the role of the nurse as a central aspect of the patient centered medical home and medical resource center leads to a discussion on the myriad modalities that will be utilized by call centers of the future. Examples of modern uses for call centers will be highlighted. Lastly, the concept of a national call center model will be explored.

Objectives:

• Identify the role of telephone care in the practice of pediatrics today
• Describe the role of nursing in telephone triage in the medical home
• Discuss the future potential role for nurses within both the medical home and medical resource center

Speaker(s):

• Andrew Hertz, MD

Medical Home Model and Review of the NCQA Certification

Preview Available

Medical Home Model and Review of the NCQA Certification

Nov 16, 2011 3:00pm ‐ Nov 16, 2011 4:00pm

Identification: WEBINAR3

Credits: None available.

Objectives:

• Describe the evolution of the Medical Home Model
• Outline the Medical Home Principles
• Discuss the NCQA Standards and Guidelines for certification

Speaker(s):

• M. C. Carver, APRN-BC-ADM, FNP

The Transitional Care Model

Preview Available

The Transitional Care Model

Dec 6, 2011 3:00pm ‐ Dec 6, 2011 4:00pm

Identification: WEBINAR4

Credits: None available.

Objectives:

• Describe key concepts underpinning the Transitional Care Model (TCM)
• Summarize key findings from testing of the TCM
• Describe the impact of the body of evidence from testing the TCM on clinical practice and future healthcare initiatives

Speaker(s):

• Christine Bradway, PhD, RN, FAAN

Community Connections: Nurse Care Coordination & A Community Care Team

Preview Available

Community Connections: Nurse Care Coordination & A Community Care Team

Dec 4, 2012 3:00pm ‐ Dec 4, 2012 4:00pm

Identification: WEB121204

Credits: None available.

Goal:
Care coordination as part of Health Care Homes is a focus of ambulatory care redesign for patients with chronic care needs, with self-management support as an integral component. According to the Chronic Care Model, successful self-management support involves effective partnerships with community service organizations. The purpose of this webinar is to examine those partnerships.

Objectives

• Examine a model to enhance care coordination and self-management support within the Health Care Home through partnerships with community service providers, patients/families, and NCCs using Community Connections, a Community Care Team intervention.
• Discuss using the strengths-based Wraparound Process adapted for use with older adults as a way to develop informal Circles of Support.
• Evaluate the effect of the community care team intervention on patient outcomes and use of services.
  
  Requirements for Successful Completion: Complete the learning activity in its entirety and complete the online CNE evaluation.
  
  Faculty, Planners and Authors Conflict of Interest Disclosure: Speakers have no disclosures to declare.
  
  Resolution of Conflict of Interest: The resolutions of conflicts of interest are completed during the planning process. It is the responsibility of the nurse planner to identify and resolve any conflicts prior to implementation of the learning activity. When a conflict of interest is noted during the planning process, the nurse planner will actively involve the speaker, presenter or author in the resolution of the identified conflict of interest. The resolution process for a conflict of interest will be documented in the activity file. The potential conflict of interest will be outlined to the planner/presenter/author on the Disclosure Form. The purpose of the disclosure is not to prevent a presenter/ content expert from presenting, but rather to provide the learners with information from which they may make their own decisions. Relevant relationships or potential COI will be identified to learners through a disclosure process.
  
  Commercial Support and Sponsorship: No commercial support or sponsorship declared.
  
  Non-Endorsement of Products: Accreditation of activity for contact hours does not imply approval or endorsement of any product, advertising, or educational content by Anthony J. Jannetti, AAACN , or the American Nurses Credentialing Center’s Commission on Accreditation.
  
  Accreditation Statement: This educational activity has been co-provided by Anthony J. Jannetti, Inc. and AAACN. Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. Accreditation status does not imply endorsement by the provider or ANCC of any commercial product. AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Speaker(s):

• Catherine E. Vanderboom, PhD, RN
• Diane E. Holland, PhD, RN

Patient Centered Medical Home Development in a Suburban Health System

Preview Available

Patient Centered Medical Home Development in a Suburban Health System

Jul 17, 2013 3:00pm ‐ Jul 17, 2013 4:00pm

Identification: WEB130717

Credits: None available.

This webinar will provide an overview of the development of the Patient-Centered Medical Home and the Case Management Role in the Lahey Health Division of Primary Care. Steps in the current process will be discussed and common issues and barriers to achievement and future plans for case management will be provided to as resources for colleagues dealing with similar issues in their own institutions.


Objectives:

• Describe Lahey Health Services Areas
• Describe history, timeline, and development of Patient-Centered Medical Home at Lahey
• Review Joint Principles for the development of Patient-Centered Medical Home
• Describe governance structure created for the initiation and development of Patient-Centered Medical Home
• Define the patient stratification criteria for diabetes population management
• Review development and outline for Care Coordination orientation
• List and discuss the EMR tools developed for patient population management, documentation, and outcome measurement
• Define the Care Map for PCMH Case Management
• Define the use of chart review and preventive care guidelines in planning for visit
• Explain the various evidence-based screening tools used by the case management
• Define process for care planning and goal setting with patients
• Describe visit stratification and follow-up planning
• Identify common engagement issues and barriers to goal achievement
• Discuss future plans for case management

Contact hours available until July 17, 2015.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation.

Faculty, Planners and Authors Conflict of Interest Disclosure:
Speakers have no disclosures to declare.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
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Speaker(s):

• Naomi Mercier, DNP, MSN, RN-BC

Speaker(s):

• Jeanette Bradford Boccuzzi, BSN, RN, GCN

Ambulatory Care Nurse-Sensitive Indicators - State of the Industry

Preview Available

Ambulatory Care Nurse-Sensitive Indicators - State of the Industry

Jun 20, 2016 3:00pm ‐ Jun 20, 2016 4:00pm

Identification: WEB160620

Credits: None available.

Download your copy of the Ambulatory Care Nurse-Sensitive Indicator Industry Report

Contact hours for this webinar have expired.

This webinar will share information from AAACN's just-released Ambulatory Care Nurse-Sensitive Indicator Industry Report. Participants can expect to learn about the evidence behind NSIs in ambulatory care, existing NSIs with recommended changes for more meaningful use in ambulatory care, thirteen newly proposed measures that uniquely reflect the role of the RN in the ambulatory care setting, how to use NSIs to enhance quality reporting and national benchmarking to drive nursing excellence, and how the indicators are being developed and pilot tested.

Credit Hours:
1.0 contact hour

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ), American Academy of Ambulatory Care Nursing (AAACN), and The Collaborative Alliance for Nursing Outcomes (CALNOC).

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.

Disclosures
The Speakers and Planning Committee members have nothing to disclose.

Sponsorship
This webinar was partially funded by an educational grant from the Collaborative Alliance for Nursing Outcomes (CALNOC).

Learning Outcome
By participating in this webinar the learner will be able to discuss the evidence behind Ambulatory Care Nurse Sensitive Indicators and how to quantify Ambulatory Care Nurse value with metrics.

Speaker(s):

• Nancy May, DNP, RN-BC, NEA-BC, 2015-2016 AAACN President
• Rachel Start, MSN, RN, NEA-BC, FAAN, Director, Ambulatory Nursing and Nursing Practice, Rush Oak Park Hospital
• Dr. Ann M. Matlock, DNP, RN, NE-BC
• Dr. Diane S. Brown, PhD, RN, FNAHQ, FAAN