The TNPCC is designed to provide a baseline knowledge of concepts for nurses in any practice setting who handle telephone inquiries from patients. If you are new to telehealth nursing, want to strengthen your telehealth education and skills, or need education and training for your colleagues or staff, this course is for you. Topics in this course include: Clinical decision tools, Clinical information, Communication, Customer service, Documentation, Legal issues, Nursing process, Nursing roles, and Technology.
Contact hours available until 4/23/2015.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation.
Faculty, Planners and Authors Conflict of Interest Disclosure:
Presenter(s) have no disclosures to declare.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Non-Endorsement of Products:
Accreditation of activities for contact hours does not imply approval or endorsement of any product, advertising, or educational content by Anthony J. Jannetti Inc., AAACN, or the American Nurses Credentialing Center’s Commission on Accreditation.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
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