Kerie Sue Olson is the Patient Care Manager of the Mayo Clinic Health System Nurse Line serving all primary care sites within the Mayo Clinic Health System in the Midwest. She has been a registered nurse for 16 years with experience in Public Health nursing, school nursing, infection prevention and control, correctional nursing and care coordination. She has been involved with telehealth and primary care nursing for the past nine years. She joined the Mayo Clinic Health System Nurse Line project as the supervisor with the initial go-live in July of 2013.