Learning Objectives:
Ambulatory care nurses practicing at top of scope and achieving practice excellence has never been so important as it is now in the current climate of health care transformation, shift in patient volumes and the diverse needs of populations served in the ambulatory care setting.
The American Nurses Credentialing Center (ANCC) Magnet Recognition Program ® is an evidence based approach to achieving exemplary patient outcomes, empowerment of nursing, expert practice accountability and enhanced interprofessional collaboration. As more and more organizations seek to follow and apply for this recognition, both as part of a system and as stand alone ambulatory organizations, strategies for achieving the many requirements are in high demand.
This presentation will review the current ambulatory care nursing climate, describe the ANCC Magnet model and program as well as give strategies to achieve the elements required for ambulatory care nurses within it.
Recently, ANCC raised the requirements for organizations seeking Magnet designation or redesignation. This change most significantly impacts the area of nurse satisfaction. One well published and effective tool used by many organizations is a formal professional advancement program. Most often build on the conceptual framework of Benner’s Novice to Expert, these programs provide for reward and recognition as direct care nurses engage in professional growth while remaining at the point of care. As these programs have been in place for nearly four decades, many organizations have undertaken program evaluation and revision efforts in order to ensure that the structure is timely and continues to attract nursing participation. One critical factor consistently identified as a requirement for success is active staff nurse involvement in creating, implementing, evaluating and revising the program. This presentation describes one organization’s experience using the existing shared governance structure to create and implement a professional practice advancement program.
Telephone triage can be difficult enough without adding a pandemic to the mix. Both experienced telephone triage nurses and nurses who are just taking on this challenge for the first time are trying to keep up with new information as it emerges. This webinar will give information regarding what we know to date about COVID-19 and how the pandemic impacts the practice of telephone triage.
Learning Outcome
At the conclusion of this activity, the learner will be able to self-report an increase in knowledge based on what we know to date regarding the history and epidemiology of COVID-19, disease evolution and clinical course of COVID-19, triage challenges during a pandemic, and triage of the worried well and those infected with a respiratory illness during the COVID-19 pandemic.
Accreditation Statement
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.
Speaker Contact Information:
carol@telephone-triage.com
www.telephone-triage.com
501-282-4564
This presentation discusses the strategies and processes on implementing a nurse triage protocol for patients calling with COVID concerns, symptoms, or questions. We will discuss the current strategies in practice for COVID in the ambulatory nurse triage workflow and the best practices implemented for the care of the COVID patient.
Accreditation Statement
This
educational activity is jointly provided by Anthony J. Jannetti, Inc.
(AJJ) and the American Academy of Ambulatory Care Nurses (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.
Disclosures
The
speaker and planning committee members reported no actual or potential
conflict of interest in relation to this continuing nursing education
activity.
Learning Outcome
After completing this education activity, the learner will be able to explore the COVID current state
as it relates to professional nursing and telehealth.