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Wednesday, May 8, 2019
010 - Magnet® Recognition in Ambulatory Care: Description of a Recipe for Nursing Excellence
11:00 AM - 2:15 PM EDT
Wednesday, May 8, 2019Room: Upper Grand Madera
Ambulatory care will see an increased focus from the Magnet® Recognition Program with the release of the 2019 application manual…
Credits
3.00 CH
Speakers
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Curlissa Mapp, MSN, APRN, ACNS-BC
System Director of Professional Practice, Wellstar Health System
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Rebecca Graystone, MS, MBA, RN, NE-BC
Director, Magnet Recognition Program®, American Nurses Credentialing Center
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Rachel Start, MSN, RN, NEA-BC, FAAN
Associate VP, MBE Services, Rush University Medical Center
Clinical Topics
ambulatory care
magnet recognition
ambulatory indicators
american nurse credentialing center magnet recognition program
GS1 - Welcome and President's Address
3:30 PM - 4:30 PM EDT
Wednesday, May 8, 2019Room: Oasis 3
Celebrating a year of success for ambulatory care nursing, Kathy Mertens will share the highlights of the past year and tell you what’s in store for the future as she gets the conference excitement started…
Speaker
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Kathy Mertens, DNP, MN, MPH, RN
Associate Chief Nurse for Ambulatory Care and Population Health, University of Washington Medicine - Harborview Medical Center
Concurrent Sessions - Select One
6:05 PM - 7:05 PM EDT
Wednesday, May 8, 2019
Do Not Search
111 - Journey Mapping: Using Feedback to Improve the Patient Experience
6:05 PM - 7:05 PM EDT
Wednesday, May 8, 2019Room: Smoketree A-E
A mapping of the patient journey to document experience at every point of care within an organization as described by patients, staff, and providers are discussed…
Credits
1.00 CH
Speaker
Speaker Image
Patricia Hughes, DNP, RN, NE-BC
Chief Nursing Officer, Ambulatory, UK HealthCare
Research, Quality, & Safety
patient-centered care
journey mapping
voice of the patient
ustomer service
Discuss how teams are better equipped to enable members to work at the top of their licensure by using interprofessional care coordination and advances in electronic capabilities…
Credits
1.00 CH
Speakers
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Tiffany Basamon, MS, RN
Nurse Manager, University of Rochester Medical Center
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Christine Monahan, BSN, RN, DC
Telehealth
Research, Quality, & Safety
health promotion
population health
preventive care
disease prevention
team-based care
anticipatory care
information technology tools
addressing care gaps
In telehealth nursing, applying critical-thinking skills is essential to achieving the appropriate level of care for all patients. Specific critical-thinking skills that can be applied to triage best practice are presented…
Credits
1.00 CH
Speaker
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Kelli Massaro, BSN, RN, CPN
Clinical Educator, Children's Hospital Colorado
Telehealth
critical thinking
telephone triage
ambulatory nursing
misdiagnosis
telehealth nursing
This session reports preliminary data on participation, benchmarks, and measures being developed for a national collaboration. The project goal is to develop an ambulatory database registry focused on nurse-sensitive indicators…
Credits
1.00 CH
Speakers
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Ann Matlock, DNP, RN, NE-BC
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Harriet Aronow, PhD
Research Scientist in Nursing, Cedars-Sinai Medical Center
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Diane Brown, PhD, RN, FNAHQ, FAAN
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Rachel Start, MSN, RN, NEA-BC, FAAN
Associate VP, MBE Services, Rush University Medical Center
Clinical Topics
care coordination
ambulatory
nurse sensitive indicator
healthcare
nursing leadership
Concurrent Sessions - Select One
7:15 PM - 8:15 PM EDT
Wednesday, May 8, 2019
Do Not Search
121 - Nurse Executive Leadership in Ambulatory Care
7:15 PM - 8:15 PM EDT
Wednesday, May 8, 2019Room: Oasis 3
Speakers present materials and resources on the importance of nursing leadership in ambulatory care. The information was developed by the AAACN Nurse Executive work group and is based on a survey on nursing leadership and interdisciplinary teamwork…
Credits
1.00 CH
Speakers
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Susan Hossli, MSN, RN, NEA-BC
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Deena Gilland, DNP, RN, NEA-BC, FAAN
Chief Nursing Officer, Emory Healthcare
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Lisa Duncan, MBA, BSN, RN-BC, CIC, NEA-BC
Leadership
leadership
nurse executive
leadership competencies
Learn how to identify and implement quality care interventions that result in positive outcomes for a high-risk population of asthma patients…
Credits
1.00 CH
Speakers
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Lisa Jones, BSN, RN, AE-C
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Tracy Rife, BSN, RN, AE-C
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Amanda Stein, BSN, RN-CCCTM
Care Coordination Transition Management
risk stratification
asthma
high-risk asthma
severe persistent asthma
high-risk nurse
high-risk asthma clinic
asthma task force
high risk
asthma care management
123 - Nurse Triage Call Center Quality Improvement Program
7:15 PM - 8:15 PM EDT
Wednesday, May 8, 2019Room: Upper Grand Madera
Discuss the development of an improved quality assurance program in a large nurse triage call center…
Credits
1.00 CH
Speaker
Speaker Image
Catherine Fournier, MPH, RN-BC
Telehealth
Research, Quality, & Safety
nurse triage
quality assurance
program development
quality assurance framework
124 - Nursing's Growing Role in Business Operations: Risk Coding and Population Health
7:15 PM - 8:15 PM EDT
Wednesday, May 8, 2019Room: Smoketree A-E
Hear the story of why one institution developed a program to improve patient care and public health, as well as fortify organizational stability. The speaker also discusses the impact on the business and population health…
Credits
1.00 CH
Speaker
Speaker Image
Lisa Balsam, BSN, RN, CPC, CRC
Clinical Coding Educator, InterMed PA
Clinical Topics
risk adjustment coding
center for medicare and medicaid services
aapc
130 - AAACN 101: Getting Excited About AAACN and the Conference
8:30 PM - 9:30 PM EDT
Wednesday, May 8, 2019Room: Oasis 3
Credits
0.00 CH
Thursday, May 9, 2019
In May 2018, AAACN convened 41 national nurse and health care leaders for a Care Coordination and Transition Management (CCTM) Invitational Summit…
Credits
1.25 CH
Speaker
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Beth Swan, PhD, CRNP, FAAN
Jefferson School of Nursing Thomas Jefferson University
Care Coordination Transition Management
care coordination
transition management
care transitions
primary care
ambulatory care
Concurrent Sessions - Select One
1:30 PM - 2:30 PM EDT
Thursday, May 9, 2019
Do Not Search
211 - Veterans Affairs SIG
1:30 PM - 2:30 PM EDT
Thursday, May 9, 2019Room: Smoketree A-E
CONTINUING EDUCATION INSTRUCTIONS AND DISCLOSURE INFORMATION
Credits
1.00 CH
Speakers
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Storm Morgan, DBA, MBA, MSN, RN
Registered Nurse and Clinical Program Manager, VA Central Office (ONS)
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Toni O’Day, MSN, RN, CCM
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Kimberly Weihl, MSN, RN-BC, INS
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Laila Navarro, BSN, RN-BC, VHA-CM
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Katherine Andersen, MSN, AMB-BC, CCM
Nurse Manager, Roseburg VA Medical Center
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Mary Sweeney, MSN, RN-BC, CCCTM
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Amy Fulwood, MSN, RN, AMB-BC
Assistant Chief Nurse, The Villages OPC
Clinical Topics
veterans affairs
telehealth
primary care
veteran
PACT
212 - Telehealth SIG
1:30 PM - 2:30 PM EDT
Thursday, May 9, 2019Room: Upper Grand Madera
CONTINUING EDUCATION INSTRUCTIONS AND DISCLOSURE INFORMATION
Credits
1.00 CH
Speaker
Speaker Image
Terrie Rill, MBA-HCM, BSN, RN, CCCM
Telehealth
telehealth issues
213 - Patient/Staff Education SIG
1:30 PM - 2:30 PM EDT
Thursday, May 9, 2019Room: Sierra
CONTINUING EDUCATION INSTRUCTIONS AND DISCLOSURE INFORMATION
Credits
1.00 CH
Speaker
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Nena Bonuel, PhD, RN, CCRN, CNS, ACNS-BC
Director of Nursing Practice, Harris Health System
Clinical Topics
top of license practice
ambulatory care clinics
best practice strategies
advanced practice nurses
support staff role
rn core responsibilities
214 - Care Coordination and Transition Management (CCTM) SIG
1:30 PM - 2:30 PM EDT
Thursday, May 9, 2019Room: Oasis 3
CONTINUING EDUCATION INSTRUCTIONS AND DISCLOSURE INFORMATION
Credits
1.00 CH
Speakers
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Misty Landor, MBA, MSN, RN, CNS, ANP-C, CCCTM
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Deena Gilland, DNP, RN, NEA-BC, FAAN
Chief Nursing Officer, Emory Healthcare
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Beth Swan, PhD, CRNP, FAAN
Jefferson School of Nursing Thomas Jefferson University
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Aileen Oh, MSN, RN
Regional Chief Nursing Officer, Kaiser Permanente Medical Group
Care Coordination Transition Management
nurse leaders
business case
outcome measures
toolkit
rn care coordinator
gap closure
measuring effects of care coordination
value of RN care coordination
nurse executives
transitional care
Concurrent Sessions - Select One
4:00 PM - 5:00 PM EDT
Thursday, May 9, 2019
Do Not Search
This session describes how providing health coaching education to the entire care team positively affects patient experience, engagement, and health outcomes…
Credits
1.00 CH
Speakers
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Celeste Knoff, MAN, MBA, RN, CRRN
Nursing Administrator for Education and Operations, HealthPartners
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Mary Lichtor, MA, CMA
Clinical Topics
Research, Quality, & Safety
Leadership
motivational interviewing
teamwork
patient engagement
patient outcomes
interdisciplinary
health coaching
patient centered
goal adherence
team communication
work satisfaction
Discuss the integral role of the RN care manager in helping to improve advance care planning in patient-centered medical homes…
Credits
1.00 CH
Speaker
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Alverta Robinson, MSA, BSN, RN-BC, LNHA
Director Ambulatory Care Management, Sentara Medical Group
Care Coordination Transition Management
Clinical Topics
advanced care planning
advanced directives
power of attorney
5 wishes
living will
healthcare power of attorney
end-of-life wishes
233 - Establishing a Telehealth Apprenticeship Program
4:00 PM - 5:00 PM EDT
Thursday, May 9, 2019Room: Sierra
This session describes the process needed to develop a robust and relevant apprenticeship program for new graduate nurses into the telehealth nursing specialty, as well as outlining additional resources and grant funding…
Credits
1.00 CH
Speaker
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Margaree Jordan-Amberg, MSN, RN
Clinical Manager, Baystate Health
Telehealth
telehealth
nurse residency
apprenticeship
nurse education
234 - Pediatric Rapid Fire Sessions
4:00 PM - 5:00 PM EDT
Thursday, May 9, 2019Room: Smoketree A-E
In these short presentations, multiple speakers highlight their approaches to managing issues related to pediatric care…
Credits
1.00 CH
Speakers
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Michele Gerhart, BSN, RN, CPN
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Kerri Tinney, BSN, RN
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Carrie Brumbaugh, BSN, RN, CPN
Care Coordination Transition Management
Clinical Topics
Research, Quality, & Safety
communication
resources
advocacy
immunizations
vaccines
school health
rainbow program
utilization
gaps in care
dme
Concurrent Sessions - Select One
5:15 PM - 6:15 PM EDT
Thursday, May 9, 2019
Do Not Search
Explore one organization’s care transformation efforts to develop and implement progression plans for medical assistants and LPNs by collaborating with national peers, clinical staff, physicians, nursing leaders, human resources staff, and executive leadership…
Credits
1.00 CH
Speaker
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Diane Woods, MSN, RN, NEA-BC
Associate Vice President and Chief Nursing Officer, UT Southwestern
Clinical Topics
Leadership
quality
certification
recruitment
retention
progression
non-rn clinical ladder
engagement
hared governance
Discuss the development of a novel nurse-led, patient-centered quality improvement program, the rural Transitions Nurse Program (TNP)…
Credits
1.00 CH
Speakers
Care Coordination Transition Management
care coordination
veterans
nurse training
rural
transitions management
enhanced communication
blended learning
kirkpatricks four level model
transitions nurse
244 - Telephone Advice Skills: How to Empower Parents
5:15 PM - 6:15 PM EDT
Thursday, May 9, 2019Room: Sierra
You've completed triage of a sick child. This session will take you on a deep dive into helping the parent care for their child at home. Educate new parents. Reassure fearful parents. Support forgetful parents. Go beyond providing sound care advice. Empower your callers…
Credits
1.00 CH
Speaker
Speaker Image
Barton Schmitt, MD, FAAP
Telehealth
telephone advice
parents
child
childhood illness
Concurrent Sessions - Select One
7:15 PM - 8:15 PM EDT
Thursday, May 9, 2019
Do Not Search
251 - Pediatrics SIG
7:15 PM - 8:15 PM EDT
Thursday, May 9, 2019Room: Upper Grand Madera
CONTINUING EDUCATION INSTRUCTIONS AND DISCLOSURE INFORMATION
Credits
1.00 CH
Speakers
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Mary Sizer, DNP, RN, CPN
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Stephanie Hammer, MSN, RN, CPN, NEA-BC
Clinical Manager, Children's Hospital Colorado
Clinical Topics
pediatric issues
252 - Tri-Service Military SIG
7:15 PM - 8:15 PM EDT
Thursday, May 9, 2019Room: Sierra
CONTINUING EDUCATION INSTRUCTIONS AND DISCLOSURE INFORMATION
Credits
1.00 CH
Speaker
Clinical Topics
Transition
DHA
organizational change
253 - Leadership SIG
7:15 PM - 8:15 PM EDT
Thursday, May 9, 2019Room: Oasis 3
CONTINUING EDUCATION INSTRUCTIONS AND DISCLOSURE INFORMATION
Credits
1.00 CH
Speakers
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Pamela Del Monte, MS, RN-BC
Ambulatory Care Infection Preventionist, University of North Carolina Health Care
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Janice Fortman, BA, BSN, RN-BC
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Aileen Oh, MSN, RN
Regional Chief Nursing Officer, Kaiser Permanente Medical Group
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Aleesa Mobley, PhD, MS, RN, APN-BC
Leadership
cma
turnover
clinical ladder
Friday, May 10, 2019
Ambulatory care nurses are a natural fit to help address the rapid changes in today’s health care landscape. Understanding the many behavioral, economic, social and physical environment factors that impact the health of individuals and communities are emerging as areas for intervention…
Credits
1.25 CH
Speakers
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Nancy May, DNP, RN-BC, NEA-BC
2015-2016 AAACN President
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Mary Blankson, DNP, APRN, FNP-C, FAAN
Chief Nursing Officer, Community Health Center, Inc.
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Michelle Berkley-Brown, MSN, APRN-BC
Executive Director of Ambulatory Services, Bon Secours Baltimore Hospital
Clinical Topics
Research, Quality, & Safety
social determinants of health
opioid crisis
state mandates for mapping opioid ordering
behavior-based interviewing techniques
care coordination opioids
care planning opioids
Concurrent Sessions - Select One
1:45 PM - 2:45 PM EDT
Friday, May 10, 2019
Do Not Search
311 - Improving the Patient Experience in an Ambulatory Care Setting
1:45 PM - 2:45 PM EDT
Friday, May 10, 2019Room: Oasis 3
This session explores and demonstrates methods of building a patient experience improvement program that can result in positive changes across departments and job fields…
Credits
1.00 CH
Speaker
Speaker Image
C. Smith-Cronin, BSN, RN, CPXP
Manager, Telehealth /Telephone Triage Nursing, Kelsey-Seybold Clinic
Telehealth
Research, Quality, & Safety
Leadership
telehealth
patient experience
improving practice
Explore how the senior RN ambulatory care manager and the health guide help patients by connecting them with mobile external support. This includes providing high-touch, high-frequency service outside the clinic setting and connecting patients with available community resources…
Credits
1.00 CH
Speaker
Speaker Image
Wendy Pieper, BSN, CCMC, CCCTM
Care Coordination Transition Management
care management
team care
non-clinical support
social determinist
community partnerships
at-risk populations
Access to health care is an ongoing challenge for health care organizations, especially for patients in rural areas and when natural disasters occur…
Credits
1.00 CH
Speaker
Speaker Image
Storm Morgan, DBA, MBA, MSN, RN
Registered Nurse and Clinical Program Manager, VA Central Office (ONS)
Telehealth
telehealth
virtual care
legislation
mission act
call centers
emergency management
314 - Answering the Call to Action
1:45 PM - 2:45 PM EDT
Friday, May 10, 2019Room: Upper Grand Madera
Calls to action have been made to include care coordination and palliative care in nursing school curricula across the U.S. This session reviews the development of a unique pre-licensure course applicable to all levels of nursing education that integrates both care coordination and palliative care…
Credits
1.00 CH
Speaker
Speaker Image
Karol DiBello, DNP, FNP-BC, ACHPN
Care Coordination Transition Management
palliative care
care coordination
nursing curricula
elnec
GS2 - President's Address
4:15 PM - 5:00 PM EDT
Friday, May 10, 2019Room: Oasis 3
Speaker
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Kristene Grayem, MSN, APRN, AMB-BC
Chief Population Health Officer, Akron Children's Hospital
Concurrent Sessions - Select One
5:15 PM - 6:15 PM EDT
Friday, May 10, 2019
Do Not Search
321 - Nurse-Staffed Clinics as an Alternative Rural Healthcare Model
5:15 PM - 6:15 PM EDT
Friday, May 10, 2019Room: Smoketree A-E
Discuss the role of nurse-staffed clinics as an efficient method for providing patients with alternatives for care in a rural community…
Credits
1.00 CH
Speakers
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Debra Richards, MBA, RN, NE-BC
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Carol Weis, MSN, RN
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Lori Kubista, BSN, RN
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Jody Leise, MS, APRN, CNS, CWCN
Clinical Nurse Specialist, Mayo Clinic Health System
Telehealth
Clinical Topics
immunizations
primary care
telemedicine
nurse-led clinic
nurse visits
rural health
anticoagulation
community engagement
video visits
322 - Targeted Approach to Achieving the Quadruple Aim
5:15 PM - 6:15 PM EDT
Friday, May 10, 2019Room: Oasis 3
This session describes how a community-based case management program of advanced practice nurses and social workers addresses the needs of vulnerable adults at high risk for readmission due to complex medical conditions…
Credits
1.00 CH
Speakers
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Laura Tesch, MSN, FNP, RN, CCCTM
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Cynthia Kollauf, MS, RN, ACNS-BC
Care Coordination Transition Management
motivational interviewing
care coordination
chronic conditions
transitional care
social determinants of health
authentic engagement
quadruple aim
vulnerable clients
system impact
advanced practice
323 - The Future of Social Media Research in Nursing
5:15 PM - 6:15 PM EDT
Friday, May 10, 2019Room: Upper Grand Madera
Ambulatory care nurses will be enlightened about the importance and possibilities of using social media for nursing research and the specific designs and recruitment strategies that may be used…
Credits
1.00 CH
Speaker
Telehealth
Research, Quality, & Safety
research
social media
facebook
twitter
snowball sampling
online
web
This session discusses the development of a pilot project and its implementation to provide the most appropriate support for undergraduate students…
Credits
1.00 CH
Speakers
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Caroline Coburn, DNP, APRN, ANP-BC
Associate Clinical Professor, Emory University
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Quyen Phan, DNP, APRN, FNP-BC
Assistant Clinical Professor, Emory University
Clinical Topics
ambulatory care
bsn preceptor
bsn education
bsn clinical education
clinical instruction
Concurrent Sessions - Select One
6:30 PM - 7:30 PM EDT
Friday, May 10, 2019
Do Not Search
331 - Investing in Our Nurse Leaders: The Everest Program
6:30 PM - 7:30 PM EDT
Friday, May 10, 2019Room: Oasis 3
Everest supports nurse leaders and has been a catalyst to change existing programs in our organization as it transcends from ambulatory care to hospital facilities…
Credits
1.00 CH
Speakers
Leadership
collaboration
tools
everest
support
team work
strategies
partner
share
interdependence
sustainability
332 - Risky Business: One Health Care System's Model of Risk Stratification
6:30 PM - 7:30 PM EDT
Friday, May 10, 2019Room: Upper Grand Madera
The Sanford Health risk stratification model is a two-step process that helps patients manage their care. It's based on a patient’s utilization and chronic conditions and uses evidence-based screening tools…
Credits
1.00 CH
Speaker
Speaker Image
Jill Swenson, BSN, RN, CCM
Care Coordination Transition Management
Research, Quality, & Safety
risk stratification
primary care
risk models
comprehensive primary care
333 - Setting the Standard: The Who, What, and How of Telehealth
6:30 PM - 7:30 PM EDT
Friday, May 10, 2019Room: Smoketree A-E
Deficiency and lack of understanding, competing work demands, and attrition rates are increasing among telephone triage departments. This session discusses ways one facility increased staff’s overall engagement, while providing a cultured environment where nurse leaders can thrive…
Credits
1.00 CH
Speaker
Telehealth
Leadership
telehealth
nursing leaders
nursing processes
334 - Clinical Rapid Fire Sessions
6:30 PM - 7:30 PM EDT
Friday, May 10, 2019Room: Sierra
In these short presentations, multiple speakers will highlight their approaches to managing a general work-related issue…
Credits
1.00 CH
Speakers
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Lori Kubista, BSN, RN
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Susan Erickson, MPNA, BSN
Nurse Manager, Mayo Clinic Health System
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Debra Richards, MBA, RN, NE-BC
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Catherine Ostrowski, MSN, BS, RN, CIC
Clinical Topics
Research, Quality, & Safety
safety
anticoagulation
inr
home monitoring
warfarin
coumadin
Saturday, May 11, 2019
901 - Ambulatory Care Nursing Certification Review Course
11:00 AM - 8:00 PM EDT
Saturday, May 11, 2019Room: Pasadena
Boost your confidence and knowledge as you prepare for the Ambulatory Care Nursing Certification Exam. Based on the ANCC test content outline for the exam, this course is designed to help you earn the certification you’ve worked so hard to achieve…
Credits
7.90 CH
Speakers
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E. Mary Johnson, BSN, AMB-BC, NE-BC (ret.)
Consultant, Career Coach for Nurses
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Susan Paschke, MSN, RN, AMB-BC, NEA-BC
Part-Time Faculty, Kent State University
Telehealth
Leadership
telehealth
certification
ambulatory nursing
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