The PACT Hub of Excellence (PHE), Reinvigorating the PACT Model Concept of Patient Care Post-Pandemic

The PACT Hub of Excellence (PHE), Reinvigorating the PACT Model Concept of Patient Care Post-Pandemic

Mar 14, 2023
Collection: AAACN 2023 Posters
Credits: None available.
Type: Session
Speakers:
Tags: primary care training process improvement PACT model learning outcomes
Utilizing Ongoing Clinical Telephone Audits to Provide Recommendations and Improve Processes while Enhancing Patient Experience

Utilizing Ongoing Clinical Telephone Audits to Provide Recommendations and Improve Processes while Enhancing Patient Experience

Collection: AAACN 44th Annual Conference 2019 Posters
Credits: None available.
Type: Session
Speakers:
Tags: patient experience telephone audits triage process increasing compliance process improvement
UTSW Occupational Health Clinic: Managing Abandoned Calls for Patient Population of 30,000

UTSW Occupational Health Clinic: Managing Abandoned Calls for Patient Population of 30,000

Collection: AAACN 2023 Posters
Credits: None available.
Type: Session
Speakers:
Tags: care coordination process improvement phone triage customer service