Error loading player: No playable sources found

113

Isn't It Time We Let MAs Provide Telehealth Services?

Date
April 23, 2013
Credits
1 CH | Expired April 23, 2015
$20
Standard Price

Uncover some of the myths and fears abundant in telehealth practice about the use of MAs and UAPs. Discuss strategies for training, competency assessment, and avoiding litigation. Key modules to be described will include those on customer service skills, technical ability, and most importantly, effective problem resolution and escalation skills. All are essential factors to assuring a quality telehealth program is being delivered, while smartly adapting to our nursing resource challenges.


Contact hours available until 4/23/2015.


Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation.


Faculty, Planners and Authors Conflict of Interest Disclosure:
Presenter(s) have no disclosures to declare.


Commercial Support and Sponsorship:
No commercial support or sponsorship declared.


Non-Endorsement of Products:
Accreditation of activities for contact hours does not imply approval or endorsement of any product, advertising, or educational content by Anthony J. Jannetti Inc., AAACN, or the American Nurses Credentialing Center’s Commission on Accreditation.


Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.


Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.


AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.


Objectives:

  • Define medical assistant scope of practice.
  • Review delegation concerns for UAP (Unlicensed Assistive Personnel).
  • Outline the role of the MA in the clinic setting.

Speaker

Speaker Image for Sherry Smith
Sherry Smith, MSN, MBA, RN

Specialties

Related Products

Thumbnail for Reducing CHF Readmissions with Discharge Follow-Up Calls in a Telephone Triage Call Center Setting: Does it Work?
Reducing CHF Readmissions with Discharge Follow-Up Calls in a Telephone Triage Call Center Setting: Does it Work?
This session focuses on whether or not readmissions can be reduced by calling discharged patients with a diagnosis of congestive heart failure 24 to 48 hours after discharge…
Thumbnail for Telehealth SIG
Telehealth SIG
Telehealth nursing is an exciting ambulatory care nursing subspecialty. The Telehealth Nursing Practice (TNP) SIG supports continuing nursing education, offers networking opportunities, and encourages research in the field…
Thumbnail for Exploring a Coordinated Network of Nurse Triage Lines for Use During an Influenza Pandemic: Update on CDC's Collaborative Efforts
Exploring a Coordinated Network of Nurse Triage Lines for Use During an Influenza Pandemic: Update on CDC's Collaborative Efforts
This session describes The Nurse Triage Line Project, a collaborative effort between the CDC and its partners to explore the feasibility of creating a network of nurse triage telephone lines that will integrate poison control centers and 2-1-1 information lines for use during an influenza pandemic…
Thumbnail for Town Hall: Patient and Nurse Wellness
Town Hall: Patient and Nurse Wellness
Wellness is the goal of every nurse for every patient. The concepts of wellness, mindfulness, caring for ourselves as the caregiver, and caring for our patients' state of wellness are integral to quality care…
Privacy Policy Update: We value your privacy and want you to understand how your information is being used. To make sure you have current and accurate information about this sites privacy practices please visit the privacy center by clicking here.