Telehealth nursing is an exciting subspecialty within ambulatory care nursing. The Telehealth Nursing Practice (TNP) SIG supports continuing nursing education, offers networking opportunities, and encourages research in the field.
Verbalize the purpose of the Telehealth Special Interest Group (SIG).
Identify the components of the Telehealth Manager toolkit and apply it to workplace.
Identify two ways to enhance call center business.
Relate the importance of call center growth and measurement and take back ideas to improve own environments.