Enhancing Self-Efficacy in Telephone Triage and Patient Education through Generative AI-Simulated Interactions

Generative artificial intelligence (AI) has the potential to revolutionize healthcare education and training by providing realistic simulations of patient interactions. This presentation explores the impact of generative AI-simulated patient interactions on self-efficacy in performing telephone triage and patient education.

Continuing Education Instructions and Disclosure Information:

Contact hours available until 5/24/2027.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.

Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):

Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.

Speaker Disclosures:
There are no speaker disclosures to declare.

Commercial Support:
No commercial support declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is an approved provider of continuing nursing education by the California Board of Registered Nursing, provider number CEP5366.

Learning Outcome:
After completing this activity, the participant will be able to enhance their self-efficacy in telephone triage and patient education by utilizing generative AI-simulated interactions.