Safety in Telephone Triage Practice
Collection: AAACN 48th Annual Conference 2023
Credits: None available.
Type: Session
  • M. Elizabeth Greenberg, PhD, RN, AMB-BC, C-TNP, CNE, Clinical Professor, Northern Arizona University School of Nursing
  • Carol Rutenberg, MNSc, RN, AMB-BC, C-TNP, President, Telephone Triage Consulting, Inc
Utilizing Ongoing Clinical Telephone Audits to Provide Recommendations and Improve Processes while Enhancing Patient Experience