Telehealth in the VA Health Care System: Case Management Using Health Informatics, Disease Management, and Technologies
Apr 15, 2015 2:30pm ‐ Apr 15, 2015 3:30pm
Identification: 113
Contact hours available until 4/18/17.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Describe telehealth, utilizing health informatics, disease management protocols, and technologies in ambulatory care settings.
2. List the different technologies used in telehealth in the VHA
3. Describe patient outcomes related to daily monitoring.
4. Review a case study and describe the best telehealth technology to utilize in outpatient care.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Describe telehealth, utilizing health informatics, disease management protocols, and technologies in ambulatory care settings.
2. List the different technologies used in telehealth in the VHA
3. Describe patient outcomes related to daily monitoring.
4. Review a case study and describe the best telehealth technology to utilize in outpatient care.
Category: Do Not Search
Ambulatory Care Nurses for Embedded Case Management: Case Management Model Achieves Healthier Patient Outcomes
Apr 15, 2015 3:45pm ‐ Apr 15, 2015 4:45pm
Identification: 122
Contact hours available until 4/18/17.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Define embedded ambulatory care management.
2. Describe how to safely transition patients.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Define embedded ambulatory care management.
2. Describe how to safely transition patients.
Category: Do Not Search
Telephone Triage: To Err is Human, To Delay Is Deadly
Apr 15, 2015 3:45pm ‐ Apr 15, 2015 4:45pm
Identification: 123
Contact hours available until 4/18/17.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Describe four types of errors in telephone triage.
2. Describe four current trends related to errors of communication, assessment, continuity, and human error.
3. List three policies to avoid delay in care.
4. Define key system improvements needed for safety.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Describe four types of errors in telephone triage.
2. Describe four current trends related to errors of communication, assessment, continuity, and human error.
3. List three policies to avoid delay in care.
4. Define key system improvements needed for safety.
Category: Do Not Search
The Value Proposition for Investing in RN Care Coordination and Transition Management in Ambulatory Care Settings
Apr 16, 2015 7:00am ‐ Apr 16, 2015 8:15am
Identification: 210
Contact hours available until 4/18/17.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Discuss processes of developing and using a logic model to capture impact and value for CCTM in ambulatory care done by RNs.
2. Delineate ways that the RN in CCTM logic model can be used to provide a foundation for development of standardized documentation in EHRs as a basis for regulatory benchmarking and reporting, IP team staffing, models, and contribution to patient and organization outcomes.
3. Discuss use of RN in CCTM logic model in developing a business case for investment in RNs doing CCTM in ambulatory care.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Discuss processes of developing and using a logic model to capture impact and value for CCTM in ambulatory care done by RNs.
2. Delineate ways that the RN in CCTM logic model can be used to provide a foundation for development of standardized documentation in EHRs as a basis for regulatory benchmarking and reporting, IP team staffing, models, and contribution to patient and organization outcomes.
3. Discuss use of RN in CCTM logic model in developing a business case for investment in RNs doing CCTM in ambulatory care.
Category: Do Not Search
Diagnostic Reasoning Over the Telephone? Oh, Yes, We Do!
Apr 16, 2015 12:00pm ‐ Apr 16, 2015 2:00pm
Identification: 243
Contact hours available until 4/18/17.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Consider the process used in decision-making in uncertain conditions and how it is impacted by our clinical knowledge base.
2. Discuss the role of decision support tools and other types of checklists in decision-making.
3. Develop a reasoned approach to safe and effective decision-making in the telehealth setting.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Consider the process used in decision-making in uncertain conditions and how it is impacted by our clinical knowledge base.
2. Discuss the role of decision support tools and other types of checklists in decision-making.
3. Develop a reasoned approach to safe and effective decision-making in the telehealth setting.
Category: Do Not Search
Special In-Brief Sessions; Care Coordinator Role: Construction to Implementation; Playing Nicely in the Sandbox: A True Partnership for Patients -- Getting Primary Care and Inpatient Nurses to Work Together to Prevent Readmissions
Apr 16, 2015 12:00pm ‐ Apr 16, 2015 2:00pm
Identification: 244
Contact hours available until 4/18/17.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
- Discuss the strategic plan for structural and role development of the care coordinator from basic requirements, description, core competency definition, orientation, and evaluative metrics to professional growth and development. (McCarthy)
- Discuss methods and tools for consistency and communication in team-based care spanning the care continuum across all levels of care coordination both as a role and a function. (McCarthy)
- Discuss why readmissions are a national health care concern. (Thomas)
- Identify EBPs aimed at preventing readmissions. (Thomas)
- Describe one hospital's readmission plan. (Thomas)
- Examine ways to have a greater awareness and understanding about readmission prevention plan. (Thomas)
Category: Do Not Search
The Role of the RN: Connecting the Dots in Care Coordination
Apr 17, 2015 7:00am ‐ Apr 17, 2015 8:15am
Identification: 310
Contact hours available until 4/18/17.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Discuss how the role and work of the ambulatory RN are being leveraged in patient-centered medical homes (PCMH), affordable care organizations (ACO), and other models of team-based care.
2. Identify ways in which ambulatory care nurses are managing patient transitions of care across settings.
3. Examine various ways of measuring nursing impact and reporting outcomes utilizing electronic tools/technology.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Discuss how the role and work of the ambulatory RN are being leveraged in patient-centered medical homes (PCMH), affordable care organizations (ACO), and other models of team-based care.
2. Identify ways in which ambulatory care nurses are managing patient transitions of care across settings.
3. Examine various ways of measuring nursing impact and reporting outcomes utilizing electronic tools/technology.
Category: Do Not Search
URAC and Other Standards that Apply to TNP and Health Call Centers
Apr 17, 2015 9:30am ‐ Apr 17, 2015 10:45am
Identification: 323
Contact hours available until 4/18/17.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
- Discuss the URAC HCC and AAACN TNP standards that are applicable to ambulatory and telehealth programs.
- Describe the URAC health call center (HCC) standards and preparing for accreditation.
- Describe how the telehealth nursing administrative practice standards can be applied in your setting.
Category: Do Not Search
The Evolution of Enhancing Patient-Practice Communications: Changing the Tires While the Bus is Going 120 mph
Apr 17, 2015 1:00pm ‐ Apr 17, 2015 2:15pm
Identification: 333
Contact hours available until 4/18/17.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Describe path to increasing patient and family satisfaction (ease of getting clinic on the phone) and improving patient access.
2. Define ways to increase “first contact” resolution, whether contact via traditional call center model or through patient portal.
3. Illustrate how to facilitate patient needs and provider workflow by maximizing RN practice.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Objectives:
1. Describe path to increasing patient and family satisfaction (ease of getting clinic on the phone) and improving patient access.
2. Define ways to increase “first contact” resolution, whether contact via traditional call center model or through patient portal.
3. Illustrate how to facilitate patient needs and provider workflow by maximizing RN practice.
Category: Do Not Search
Telephone Triage Program Design and Implementation in the Clinic Setting: Lessons Learned in 20 Years of Consulting
May 18, 2016 2:30pm ‐ May 18, 2016 3:30pm
Identification: 113
Explore the program design elements necessary to support the role of the RN in telephone triage outside the formal call center setting. Emphasis on appropriate staffing, training, access, call flow, utilization of decision support tools, documentation, and formalized clinical practice.
Contact hours available until 5/21/18.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After attending this activity, the learner will be able to identify effective telephone triage program design elements.
Contact hours available until 5/21/18.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No faculty, planning committee members, poster presenters, or presenters disclose a potential or actual conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After attending this activity, the learner will be able to identify effective telephone triage program design elements.
Category: Do Not Search