Implementation of a Primary Care-Based Centralized RN Telephone Triage Service

May 18, 2016

Collection: AAACN 41st Annual Conference 2016

Type: Session

Speakers: Kerie Sue Olson RN

Tags: telephone triage staffing model centralized telephone triage workload methodology

Implementation of a Primary Care-Based Centralized RN Telephone Triage Service

May 18, 2016

Collection: Topic Focused CNE Packages

Type: Session

Speakers: Kerie Sue Olson RN

Tags: telephone triage staffing model centralized telephone triage workload methodology

Telephone Triage Program Design and Implementation in the Clinic Setting: Lessons Learned in 20 Years of Consulting

May 18, 2016

Collection: AAACN 41st Annual Conference 2016

Type: Session

Speakers: Author Carol Rutenberg RN-BC C-TNP, MNSc

Tags: telephone triage standards nurse calls organizational elements staffing model centralized vs. decentralized access call flow

Telephone Triage Program Design and Implementation in the Clinic Setting: Lessons Learned in 20 Years of Consulting

May 18, 2016

Collection: Topic Focused CNE Packages

Type: Session

Speakers: Author Carol Rutenberg RN-BC C-TNP, MNSc

Tags: telephone triage standards nurse calls organizational elements staffing model centralized vs. decentralized access call flow

Rethinking Labor Management: One Medical Group's Transformative Journey to Improved Quality and Increased Savings

Apr 15, 2015

Collection: AAACN 40th Annual Conference 2015

Type: Session

Speakers: Sherri Luchs MHA, BSN, Jackie Larson

Tags: benchmarking staffing model labor management improved quality analysis of metrics labor policies sustainable results operational assessment productivity workforce analysis