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- IdentificationP062DateApril 22, 2022Patients need their healthcare team to provide timely access to care. An influencing factor of a patient’s perception of timely access to care is how their prescription refills are managed…
Speakers
Kristen Fox, MBAJulie Godfrey, LPNChristina Madriz, MBA, MSN, RN, CENPChange Management Leader, IU Health PhysiciansSpecialtiesGeneral - Identification212DateAugust 11, 2020Credits1 CH | Expired August 18, 2022By creating defined clinical functions with value-based outcomes in mind, primary care teams can deliver increased access and productivity, improved service, and excellent clinical results…
Speakers
Amy Sebert, MHA, RNSharon K. Quinlan, MSN, MBA, RN, NEA-BCGeneralSession Categories$30Standard Price - Identification122DateMay 18, 2016Credits1 CH | Expired May 21, 2018Learn about the MCHS nurse-line staffing model and discuss staffing to workload…
Speaker
Kerie Sue Olson, RNSession Categories$25Standard Price - Identification122DateMay 18, 2016Credits1 CH | Expired May 21, 2018Learn about the MCHS nurse-line staffing model and discuss staffing to workload…
Speaker
Kerie Sue Olson, RNSpecialtiesSession Categories$25Standard Price - Identification113DateMay 18, 2016Credits1 CH | Expired May 21, 2018Explore the program design elements necessary to support the role of the RN in telephone triage outside the formal call center setting. Emphasis on appropriate staffing, training, access, call flow, utilization of decision support tools, documentation, and formalized clinical practice…
Speaker
Carol Rutenberg, MNSc, RN, AMB-BC, C-TNPPresident, Telephone Triage Consulting, IncGeneralSession Categories$25Standard Price - Identification113DateMay 18, 2016Credits1 CH | Expired May 21, 2018Explore the program design elements necessary to support the role of the RN in telephone triage outside the formal call center setting. Emphasis on appropriate staffing, training, access, call flow, utilization of decision support tools, documentation, and formalized clinical practice…
Speaker
Carol Rutenberg, MNSc, RN, AMB-BC, C-TNPPresident, Telephone Triage Consulting, IncGeneralSession Categories$25Standard Price - Identification112DateApril 15, 2015Credits0.75 CH | Expired April 18, 2017Contact hours available until 4/18/17…
Speakers
Sherri Luchs, MHA, BSNGeneralSession Categories$20Standard Price - IdentificationP095Matching staffing to workload is crucial to efficient operations. At a major academic medical center, the journey to optimize staffing in the ambulatory care setting began in 2017 with a workgroup of administrators and analysts to develop a system to accurately track staffing…
Speaker
Rebecca Tutt, MBA-HCM, BSN, RNGeneral - IdentificationP105Patients within a large midwestern multi-site ambulatory primary care practice group are connecting with their healthcare providers and the ambulatory patient care team at record-breaking levels outside of the traditional provider appointment visit…
Speaker
Christina Madriz, MBA, MSN, RN, CENPChange Management Leader, IU Health PhysiciansGeneral - IdentificationP059Ensuring optimal staffing levels in the ambulatory care settings within a hospital housing over 150 outpatient clinics presents a myriad of intricate challenges…
Speaker
James Brown, BSN, RN, CPNSpecialtiesGeneral