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- IdentificationOD02DateMay 25, 2025Credits0.5 CH | Available until May 24, 2027Generative artificial intelligence (AI) has the potential to revolutionize healthcare education and training by providing realistic simulations of patient interactions…
Speaker
Stacey A. Hobbick, DNP, M.Ed, MSN, RN, AMB-BC, MEDSURG-BC, CNEAssistant Professor, Oregon Health and Science UniversitySpecialtiesGeneralTracks$33Standard Price - Identification241DateMay 22, 2025Credits1 CH | Available until May 24, 2027In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to technology in the practice environment…
Speakers
Lea Ziegler, MSN, RNRN Clinic Educator, Sanford HealthKim Trotta, MSN, RN, CNMLPatient Service Manager, Yale New Haven HospitalAlison Haecherl, MSN, RNImprovement Advisor, Sanford HealthPatricia Gray, MSN, RNAssistant Patient Service Manager, Yale New Haven HospitalSpecialtiesGeneralTracks$33Standard Price - Identification234DateMay 22, 2025Credits1 CH | Available until May 24, 2027Telephone triage as a professional nursing practice lacks the evidence to support the concepts of improved patient outcomes and patient safety; thus, it is imperative that nurses engage in the development of science to improve practice…
Speakers
Sheryl Bartlett, BSN, RNNurse Manager, After-Hours Triage, UT Southwestern Medical CenterSusanna Gadsby, MSN, MBA, RN, AMB-BC, NPD-BCClinical Nurse Educator, Dartmouth HealthSpecialtiesGeneralTracks$33Standard Price - Identification212DateMay 22, 2025Credits1 CH | Available until May 24, 2027With the rapid growth of telehealth over the last few years, front-line telehealth nurses raised the need for team specific quality metrics…
Speakers
Brandon Janco, PMPSenior Manager, Business Practice of Telehealth Nursing, Emory HealthcareNatalie Rogers, BSN, RN, AMB-BCSenior Manager, Clinical Services and Operations, Emory HealthcareSpecialtiesGeneralTracks$33Standard Price - Identification141DateMay 21, 2025Credits1 CH | Available until May 24, 2027In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to pediatric nursing in the practice environment…
Speakers
Megan Beckerle, MSNDirector, Cross Continuum Care Coordination, Children's Hospital of Orange CountyChristine Caraher, MSN, RN, CPNNurse Manager, Children's Hospital of PhiladelphiaJoyce Danquah, MScN, RN, CCMDirector ECM, Children's Medical Center DallasLinda Jackson, MSN, RNSenior RN Director, Children's Health DallasTiffany Kell, MSN, RN, CPNDirector of Nursing, Children's Mercy HospitalMegan Sanford, DNP, MSN, CPNNurse Manager, 844-GET-CHOC, Children's Hospital of Orange CountyJaya Yohannan, MSN, RNDirector of Care Coordination, Children's HealthSpecialtiesGeneralTracks$33Standard Price - Identification121DateMay 21, 2025Credits1 CH | Available until May 24, 2027In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to telehealth practice in the practice environment…
Speakers
Teresa Baird, BSN, RN, CPNNursing Quality Specialist, Children's Hospital ColoradoSenior Clinical Director for the Primary Care Service Line, WellSpanKathleen Martinez, MSN, RN, CPN, CICClinical Manager Pediatric Call Center, Children's Hospital ColoradoKhang Nguyen, MDSCPMG Regional Assistant Executive Medical Director, Kaiser PermanenteRaquel Taylor, RN, AMB-BCAssistant Administrator Op and CNO, Kaiser PermanenteAdam Updegraff, DNP, CRNPSenior Clinical Director, WellSpanSpecialtiesGeneralTracks$33Standard Price - Identification113DateMay 21, 2025Credits1 CH | Available until May 24, 2027A functional, effective triage system can contribute to the organization’s goals of increasing patient safety, improving quality outcomes, decreasing adverse events, improving patient satisfaction, and decreasing hospital visits…
Speakers
Alicia Bosse, MBA, BSN, CMSRN, AMB-BCClinical Nurse Educator, UT Southwestern Medical CenterIrene David, MS, BSN, RNClinical Workflow Informaticist, UT Southwestern Medical CenterErika Lopez, BSN, RNUT Southwestern Medical Center, Clinical Workflow InformaticistSpecialtiesGeneralTracks$33Standard Price - IdentificationTelehealth073124DateJuly 31, 2024Credits1 CH | Available until July 31, 2026This webinar series provides ambulatory care nurses with understanding of the current state of telehealth including modes of delivery, equipment, rules & regulations, and impact on nurses and patients…
Speaker
Carolyn Rutledge, PhD, FNP-BC, FAAN$10Standard Price - IdentificationTelehealth071724DateJuly 17, 2024Credits1 CH | Available until July 17, 2026This webinar series provides ambulatory care nurses with understanding of the current state of telehealth including modes of delivery, equipment, rules & regulations, and impact on nurses and patients…
Speaker
Carolyn Rutledge, PhD, FNP-BC, FAAN$10Standard Price - Identification254DateApril 4, 2024Credits1 CH | Available until April 6, 2026This session discusses the need for and the implementation of a comprehensive telephone triage training program for ambulatory care nurses at a large academic medical center…
Speakers
SpecialtiesGeneralTracks$38Standard Price - Identification142DateApril 3, 2024Credits1 CH | Available until April 6, 2026In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to telehealth in the practice environment…
Speakers
Kim Trost, BSN, RN, NE-BCMichelle Medina-Smuck, MSN, RN, NPD-BCEmily Chapman, Master of Advanced NursingSpecialtiesGeneralTracks$38Standard Price - Identification123DateApril 3, 2024Credits1 CH | Available until April 6, 2026Telephone triage protocol usage as a decision support tool and to help guide nursing judgment is essential for all clinic nurses because telephone triage is a high-risk nursing practice…
Speaker
Michaelene Wolff, BSN, RN, OCN, AMBBCSpecialtiesGeneralTracks$38Standard Price - Identification111DateApril 3, 2024Credits1 CH | Available until April 6, 2026This session discusses the design and implementation of one institution's new ambulatory care staffing model to maximize equity in workload distribution for the portal messages to prevent missed care events…
Speakers
Natalie Rogers, BSN, RNKarla Schroeder, DNP, RN, ANP-BC, NE-BCBrandon Janco, PMPSenior Manager, Business Practice of Telehealth Nursing, Emory HealthcareSpecialtiesGeneralTracks$38Standard Price - Identification310DateApril 14, 2023Credits1 CH | Expired April 15, 2025Although sound evidence regarding the role of the registered nurse in the practice of telephone triage has existed in the literature for well over a decade, clinical practice has not kept up, often resulting in unsafe care…
Speakers
M. Elizabeth Greenberg, PhD, RN, AMB-BC, C-TNP, CNEClinical Professor, Northern Arizona University School of NursingCarol Rutenberg, MNSc, RN, AMB-BC, C-TNPPresident, Telephone Triage Consulting, Inc$38Standard Price - Identification253DateApril 13, 2023Credits1 CH | Expired April 15, 2025Clinical triage call centers produce a significant amount of data related to call volumes and productivity…
Speaker
Rosemary Ryan, DNP, RN, NEA-BCDirector, Ambulatory Services, University of Alabama at BirminghamSpecialtiesGeneralTracks$38Standard Price - Identification132DateApril 12, 2023Credits1 CH | Expired April 15, 2025In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to behavioral health in the practice environment…
Speakers
Sherrie Cisneros, MSN, RN-BCProject Coordinator, Pomona Valley Hospital Medical CenterJennifer Curlowicz, MSN, RNProject Coordinator and Behavioral Health Navigator, Pomona Valley Hospital Medical CenterJean M. Bernhardt, PhD, CNPAdministrative Director and Nurse Practitioner, Massachusetts General HospitalJody Leise, MS, APRN, CNS, CWCNClinical Nurse Specialist, Mayo Clinic Health SystemLisa Ruehmann, BSN, RNNurse Manager, Mayo ClinicSpecialtiesGeneralTracks$38Standard Price - Identification112DateApril 12, 2023Credits1 CH | Expired April 15, 2025In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to telehealth in the practice environment…
Speakers
Mari Ann Lewis, BSN, RN, AMB-BC, NPD-BCManager Clinical Education and Professional Development, Ambulatory Operations, UT Southwestern Medical CenterCalli Wood, MSN Ed, RN, NPD-BCDirector of Ambulatory Nursing Education and Training, UT Southwestern Medical CenterKathleen Craig, MSN, RNProgram Manager, Video Blood Pressure Program, Veterans AdministrationSpecialtiesGeneralTracks$38Standard Price - IdentificationFeatured P085DateMarch 14, 2023Our expansive pediatric primary care network includes 31 offices serving over 250,00 patients across Pennsylvania and New Jersey. Telephone nurse triage services are provided 24 hours per day. A centralized call center provides nurse triage services whenever network offices are closed…
Speaker
Karen Lafferty, MSN, RN, CPN - IdentificationP108DateMarch 14, 2023Purpose: Within our ambulatory primary care clinics, planning for the ever-changing needs of our patients and communities is a priority of leadership and clinical education. Ambulatory care telephone triage is one of the organization's most rapidly growing and changing specialties…
Speaker
Rebecca Jo Teirney, MSN, RN, NPD-BC, CCRNSpecialtiesGeneral - IdentificationCCTM13DateJune 29, 2022Credits2.4 CH | Expired July 1, 2024NOTE: SLIDES FOR THIS SESSION ARE CONTAINED AT THE BACK OF THE PDF HANDOUT WHICH IS AVAILABLE AFTER MODULE IS PURCHASED…
Speakers
Kathryn Scheidt, BSN, RN, MSM. Elizabeth Greenberg, PhD, RN, AMB-BC, C-TNP, CNEClinical Professor, Northern Arizona University School of NursingCarol Rutenberg, MNSc, RN, AMB-BC, C-TNPPresident, Telephone Triage Consulting, IncGeneralSession Categories$50Standard Price