Safety in Telephone Triage Practice

Safety in Telephone Triage Practice

Apr 14, 2023
Collection: AAACN 48th Annual Conference 2023
Credits: None available.
Type: Session
Speakers:
  • M. Elizabeth Greenberg, PhD, RN, AMB-BC, C-TNP, CNE, Clinical Professor, Northern Arizona University School of Nursing
  • Carol Rutenberg, MNSc, RN, AMB-BC, C-TNP, President, Telephone Triage Consulting, Inc
Tags: telehealth telephone triage standards clinical practice triage process continuing nursing education telephone nursing process nurseclient communication evidence risk management
Telehealth Special Interest Group (SIG) Session: Diving into the Deep End: Utilizing Your Data Pool for Focused Deep-Dives to Drive Change and Efficiency for Clinical Triage Call Centers

Telehealth Special Interest Group (SIG) Session: Diving into the Deep End: Utilizing Your Data Pool for Focused Deep-Dives to Drive Change and Efficiency for Clinical Triage Call Centers

Apr 13, 2023
Collection: AAACN 48th Annual Conference 2023
Credits: None available.
Type: Session
Speakers:
  • Rosemary Ryan, DNP, RN, NEA-BC, Director, Ambulatory Services, University of Alabama at Birmingham
Tags: telehealth telephone triage quality improvement special interest group continuing nursing education data mining process leadership
Telehealth Rapid-Fire Sessions

Telehealth Rapid-Fire Sessions

Apr 12, 2023
Collection: AAACN 48th Annual Conference 2023
Credits: None available.
Type: Session
Speakers:
  • Mari Ann Lewis, BSN, RN, AMB-BC, NPD-BC, Manager Clinical Education and Professional Development, Ambulatory Operations, UT Southwestern Medical Center
  • Calli Wood, MSN Ed, RN, NPD-BC, Director of Nursing, Ambulatory Operations, UT Southwestern Medical Center
  • Kathleen Craig, BSN, RN, Program Manager, Video Blood Pressure Program, Veterans Administration
  • Andrea Kossoudji , MS, MBA, RN, AMB-BC, Nurse Educator, New Jersey War-Related Illness and Injury Study Center, Veterans Health Administration
Tags: telehealth telephone triage care coordination and transition management leadership blood pressure hypertension ambulatory care video visits nurse continuing nursing education clinical education
Flipping over Telephone Triage Training (Spotlight Poster)

Flipping over Telephone Triage Training (Spotlight Poster)

Mar 14, 2023
Collection: AAACN 2023 Posters
Credits: None available.
Type: Session
Speakers:
Tags: telehealth telephone triage professional development training nurse education telephone triage training
Priority Queue in the Setting of Nurse Triage (Spotlight Poster)

Priority Queue in the Setting of Nurse Triage (Spotlight Poster)

Mar 14, 2023
Collection: AAACN 2023 Posters
Credits: None available.
Type: Session
Speakers:
Tags: telephone triage nurse triage priority queue
Module 13: Care Coordination and Transition Management: Telehealth Nursing Practice

Module 13: Care Coordination and Transition Management: Telehealth Nursing Practice

Jun 29, 2022
Collection: Care Coordination and Transition Management
Credits: None available.
Type: Session
Speakers:
Tags: telehealth technology telephone triage communication care coordination competency cctm transition management professional practice standards teamwork and collaboration
Leveraging a 24-Hour Nurse Call Center to Maintain Healthcare Access in Chaotic Times

Leveraging a 24-Hour Nurse Call Center to Maintain Healthcare Access in Chaotic Times

Apr 22, 2022
Collection: AAACN 45th Annual Conference 2022 Posters
Credits: None available.
Type: Session
Speakers:
Tags: telephone triage call center vaccination healthcare access pandemic response
COVID Triage Protocol

COVID Triage Protocol

Apr 22, 2022
Collection: AAACN 45th Annual Conference 2022 Posters
Credits: None available.
Type: Session
Speakers:
Tags: telephone triage call escalation symptoms red flag
It's 5 O'Clock Somewhere: Making Standardized Care Provision Available at All Times

It's 5 O'Clock Somewhere: Making Standardized Care Provision Available at All Times

Apr 22, 2022
Collection: AAACN 45th Annual Conference 2022 Posters
Credits: None available.
Type: Session
Speakers:
Tags: telehealth telephone triage decision support tools
How to Think Better: Implications of Cognitive Bias in Telephone Triage

How to Think Better: Implications of Cognitive Bias in Telephone Triage

Apr 8, 2021
Collection: AAACN 46th Annual Conference 2021
Credits: None available.
Type: Session
Speakers:
  • Danah Rios, MD, MBA, Medical Director, Children's Hospital of Philadelphia
Tags: telehealth telephone triage continuing nursing education conference cognitive bias